LEGAL

Privacy Policy

How we collect, use and protect your personal information.

Chancery West Law ("we", "us") of Colchester Business Centre, 1 George Williams Way, Colchester, Essex CO1 2JS is the data controller for personal information collected through www.chancerywestlaw.com and in the course of providing our legal services. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Information we collect

We collect the information you give us when you contact us, complete our contact or newsletter forms, or instruct us. This may include your name, contact details, details of your matter, court or police station dates and, where relevant to your defence, information about alleged offences.

2. How we use your information

  • to respond to your enquiry and provide legal advice and representation;
  • to assess eligibility for legal aid and to manage billing;
  • to comply with our legal and regulatory obligations, including those of our professional regulators;
  • to send updates you have subscribed to (you can unsubscribe at any time).

3. Sharing your information

We keep client information strictly confidential. We only share it where necessary to act for you or where required by law — for example with the courts, the Home Office, counsel, experts instructed in your case or our regulators. We never sell your personal data.

4. Security and retention

We use appropriate technical and organisational measures to protect your information against loss, misuse or unauthorised access. We keep personal data only for as long as necessary for the purposes above and to meet our legal, regulatory and insurance requirements.

5. Your rights

You have the right to access, correct or erase your personal data, to restrict or object to its processing and to data portability. To exercise these rights, please email enquiries@chancerywestlaw.com or call 01978 291600. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office at ico.org.uk.

6. Changes to this policy

Chancery West Law may update this privacy policy from time to time. The current version will always be available on this page.